ISO 9001 is defined as the international standard that specifies requirements for a quality management system (QMS). Organisations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements. It is the only standard in the ISO 9000 series to which organisations can certify.
As an international standard, it is recognised as the basis for any company to create a system to ensure customer satisfaction and improvement, and as such, many companies demand this as the minimum requirement for an organisation to be a supplier.
QMS is a collection of policies, processes, documented procedures and records. This collection of documentation defines the set of internal rules that will govern how our company creates and delivers product or service to our customers.
Our certification covers the Goods In, Customer Services, Accounts Payable and Service Centre functions at Exertis (UK).
ISO 27001 accreditation is the international standard for managing information security. It provides a set of standardised requirements for an Information Security Management System (ISMS). An ISMS is a systematic approach to managing sensitive company information so that it remains secure.
Information security is achieved by implementing a suitable set of controls, including policies, processes, procedures, organisational structures, software and hardware. ISO 27001 requires companies to monitor, review, maintain and improve their information security management system by:
Systematically examining the organisation’s information security risks, taking account of the threats, vulnerabilities, and impacts.
Designing and implementing a coherent and comprehensive suite of information security controls
Adopting an overarching management process to ensure that the information security controls continue to meet the organisation’s information security needs on an on-going basis.
Cyber Essentials Plus
Exertis has Cyber Essentials and Cyber Essentials Plus certification for its professional services division, an independently verified self-assessment which assesses a company against five basic security controls: secure configuration, secure internet connection, user access control, malware protection and patch management.
Cyber Essentials PLUS is a higher level of assurance, requiring a qualified and independent assessor to examine the same five controls, testing that they work in practice by simulating basic hacking and phishing attacks.
Cyber Essentials is a UK government-backed, industry supported scheme to help organisations protect themselves against common cyber attacks based on the government’s "10 Steps to Cyber Security" programme and administered by the NCSC (National Cyber Security Centre).
Exertis has gained the Information Assurance for Small and Medium Enterprises (IASME) Gold qualification and is an accredited certification body of IASME.
IASME is one of five companies appointed as Accreditation Bodies for the assessment and certification of the Government's Cyber Essentials Scheme. IASME governance demonstrates that a company has prepared for the GDPR by focusing on how data is collected, maintained and protected.
Exertis is an accredited certification body, meaning our assessors can provide a specialist audit service to enable our resellers to become Cyber Essentials Plus certified.
Exertis has been awarded the coveted Authorised Economic Operator (AEO(C)) status for customs activities by HM Revenue & Customs (HMRC), joining an elite group of around 700 UK businesses that hold this accreditation.
AEO is an internationally recognised “kite mark” which highlights organisations deemed to be a “safe” operator with regards to imports and exports. Many large organisations insist on the standard as an integral part of any trading partnership. As part of the application process, HMRC stringently assesses, amongst other things, a company’s finances, site security, shipping procedures, compliance with customs requirements and fulfilment of relevant legal and safety regulations.
Commercial benefits of AEO accreditation include:
greater access to priority clearance
traceability of flows of goods
increased transport security
fewer delays in despatch
improved security between supply chain partners
quicker access to certain customs procedures including some of the HMRC safety and security procedures.
Disability Confident Employer Level 2
Disability Confident (DC) is creating a movement of change, encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. The accreditation, an initiative from the Dept of Works & Pensions, also helps customers and other businesses identify those employers who are committed to equality in the workplace.
Exertis gained its level 2 Disability Confident Employer status by carrying out the self-assessment, testing the business against a set of statements about recruiting and retaining disabled people. The company also has trained Mental Health First Aiders (MHFA), with coverage in all of its locations to ensure that any colleagues with mental health issues have all the relevant support networks in place.